Terms of Service

Welcome to Makaroot

These Terms of Service ("Terms", "Terms of Use") govern your access to and use of the Makaroot website, operated by R.K Munchies.

The terms "We", "Us", "Our", "Makaroot" and "R.K Munchies" refer to the business operating the Makaroot website and its related services. The terms "You", "Your" and "User" refer to any person who accesses, browses, registers on, or purchases products through the Makaroot website.

By accessing or using the Makaroot website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service, our Privacy Policy, and any other applicable policies displayed on the website.

If you do not agree with these Terms, please do not use the website or its services.

Our Terms of Service may be updated or modified from time to time. We encourage you to review these Terms periodically to remain informed about any changes.

ELECTRONIC COMMUNICATIONS

When you use the Makaroot website, create an account, place an order, submit information, or communicate with us through email, phone, SMS, WhatsApp, or other electronic means, you consent to communicate with us electronically.

You agree that we may communicate with you through electronic records, including:

• Email
• SMS
• WhatsApp or other permitted messaging services
• Notifications on the website
• Notifications through your registered mobile number
• Other electronic communication methods

Such electronic communications may relate to your account, orders, payments, deliveries, customer support, promotions, or other services.

SPOOF OR FRAUDULENT EMAILS

Makaroot will not knowingly ask you to provide sensitive information such as passwords, OTPs, PINs, or complete payment credentials through unsolicited emails or messages.

If you receive a suspicious or fraudulent communication claiming to be from Makaroot, please contact us through the official contact details available on our website.

You should not share your OTP, password, card PIN, CVV, or other confidential authentication information with anyone claiming to represent Makaroot.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise stated, all intellectual property rights relating to the Makaroot website and its content are owned by or licensed to R.K Munchies.

This includes, but is not limited to:

• Website design and layout
• Logos and trademarks
• Brand names
• Product images
• Product descriptions
• Text and written content
• Graphics
• Videos
• Software
• Website functionality
• Other materials displayed on the website

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the website for your personal and lawful shopping purposes.

You may not reproduce, modify, distribute, publish, sell, license, or commercially exploit any website content without our prior written permission.

RESTRICTIONS

You are specifically restricted from:

1. Republishing website material without our prior written permission.
2. Selling, sublicensing, or commercially exploiting website material.
3. Copying, reproducing, modifying, or distributing website content for commercial purposes.
4. Using the website in a manner that may damage, disrupt, or impair its operation.
5. Attempting to interfere with the access or use of the website by other users.
6. Using the website for any unlawful, fraudulent, abusive, or unauthorized purpose.
7. Conducting data mining, data harvesting, scraping, data extraction, or similar activities without our written authorization.
8. Attempting to gain unauthorized access to our website, servers, systems, databases, or networks.
9. Introducing viruses, malware, malicious code, or other harmful material.
10. Using the website to send unauthorized advertising, spam, or promotional communications.
11. Using automated systems, bots, or scripts to access or interact with the website in a manner that violates these Terms.
12. Using any information obtained from the website to impersonate another person or entity.

We reserve the right to restrict or terminate access to any portion of the website where we reasonably believe that these Terms have been violated.

USER ACCOUNT AND PASSWORD

Certain features of the Makaroot website may require you to create an account.

You are responsible for:

• Providing accurate and current information.
• Maintaining the confidentiality of your account credentials.
• Keeping your password secure.
• All activities carried out through your account.
• Immediately informing us if you believe your account has been accessed without authorization.

You must not share your account credentials with another person.

Makaroot reserves the right to suspend or terminate accounts that contain inaccurate information or are used in violation of these Terms.

PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, availability, and other information displayed on the website are accurate and up to date.

However, minor variations may occur due to:

• Screen or device settings.
• Product photography and lighting.
• Packaging or labeling changes.
• Manufacturer or supplier changes.
• Updates to product specifications.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

PRODUCT AVAILABILITY

Product availability displayed on the website may change from time to time.

We reserve the right to:

• Limit quantities available for purchase.
• Discontinue products.
• Modify product specifications.
• Restrict purchases where reasonably necessary.
• Cancel an order where a product is unavailable or cannot be fulfilled.

If an order is cancelled after payment has been received, any eligible refund will be processed in accordance with our applicable refund and cancellation policy.

PRICING AND PAYMENTS

Prices displayed on the Makaroot website are subject to change without prior notice.

Applicable taxes, delivery charges, or other charges may be displayed separately during the checkout process where applicable.

We use third-party payment service providers to process online payments. Payment information may be processed in accordance with the payment provider's terms and privacy policies.

Makaroot does not knowingly retain complete card numbers, CVV numbers, or other sensitive payment authentication information unless specifically permitted and required under applicable law and secure payment standards.

ORDERS

Placing an order through the Makaroot website constitutes an offer by you to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to review, accept, reject, or cancel an order where reasonably necessary.

Orders may be cancelled due to circumstances including:

• Product unavailability.
• Pricing or listing errors.
• Payment issues.
• Suspected fraud or unauthorized transactions.
• Incorrect shipping information.
• Operational or logistical limitations.
• Violation of these Terms.

Where applicable, eligible refunds for cancelled orders will be processed through the original or an appropriate payment method.

SHIPPING AND DELIVERY

We will make reasonable efforts to deliver orders within the estimated delivery period communicated at the time of purchase.

Delivery timelines may be affected by circumstances beyond our reasonable control, including:

• Weather conditions.
• Natural disasters.
• Transportation disruptions.
• Strikes or labour disruptions.
• Government restrictions.
• Public emergencies.
• Incorrect or incomplete delivery information.
• Delays caused by third-party logistics providers.

Makaroot shall not be responsible for delays caused by circumstances beyond our reasonable control.

CANCELLATIONS, RETURNS AND REFUNDS

Orders may be eligible for cancellation, return, replacement, or refund subject to Makaroot's applicable Cancellation, Return and Refund Policy.

The eligibility, process, timelines, and conditions for returns and refunds may vary depending on the product and circumstances.

Customers are responsible for providing accurate information and following the return or refund instructions communicated by Makaroot.

Nothing in these Terms is intended to restrict any rights or remedies available to consumers under applicable law.

REMOVAL OF LINKS OR CONTENT

If you believe that any link, content, image, or material displayed on the Makaroot website is inappropriate, unlawful, infringing, or offensive, you may contact us and provide details of the concern.

We may review such requests and, where appropriate, take reasonable action. However, submission of a request does not guarantee removal of any content or link.

WEBSITE ACCURACY AND AVAILABILITY

We make reasonable efforts to keep the information on the Makaroot website accurate and current.

However, we do not guarantee that:

• All information will always be complete or error-free.
• The website will always be available.
• The website will always operate without interruption.
• All product information will always be current.
• The website will be free from technical errors or security vulnerabilities.

We reserve the right to modify, suspend, or discontinue any part of the website or its services at any time.

CONTESTS, SWEEPSTAKES AND PROMOTIONS

Any contests, sweepstakes, discount campaigns, promotional offers, or other promotions made available through Makaroot may be governed by additional terms and conditions.

If you participate in a promotion, you agree to comply with the specific rules applicable to that promotion.

If there is any conflict between these Terms and the specific promotion rules, the promotion-specific rules will apply to the extent of that conflict.

ANALYTICS

Makaroot may use third-party service providers to monitor, measure, and analyze the use of our website and services.

These services may collect information relating to website usage, device information, browsing behavior, traffic sources, and other analytics data.

Such activities are also subject to our Privacy Policy.

TERMINATION

We reserve the right to suspend or terminate your access to the Makaroot website or your account, where applicable, if:

• You violate these Terms.
• You engage in fraudulent or unlawful activities.
• You misuse the website.
• You attempt unauthorized access to our systems.
• Your activities may cause harm to Makaroot, other users, or third parties.
• We are required to do so by law or regulatory authorities.

Where appropriate, we may provide notice before suspension or termination, but we may take immediate action where reasonably necessary to protect our business, users, systems, or legal interests.

You may stop using the Makaroot website at any time.

Provisions that by their nature should survive termination, including intellectual property, disclaimers, limitations of liability, indemnification, dispute resolution, and governing law provisions, shall continue to apply after termination.

LIMITATION OF LIABILITY

To the extent permitted by applicable law, Makaroot and R.K Munchies shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the website or services.

Nothing in these Terms shall exclude or limit liability that cannot legally be excluded or limited under applicable law, including applicable consumer protection rights.

INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless R.K Munchies, Makaroot, its employees, representatives, service providers, and business partners from claims, losses, liabilities, damages, costs, or expenses arising from:

• Your violation of these Terms.
• Your unlawful or unauthorized use of the website.
• Your violation of applicable laws or regulations.
• Your infringement of third-party rights.
• Your misuse of the website or its services.

CHANGES TO SERVICE

We reserve the right to modify, suspend, discontinue, or withdraw any part of the Makaroot website, products, features, or services at our discretion.

We may also restrict access to certain features or portions of the website from time to time.

We will not be liable for temporary or permanent unavailability of the website caused by maintenance, technical issues, circumstances beyond our reasonable control, or other legitimate operational reasons.

FORCE MAJEURE

Makaroot shall not be responsible for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, fire, flood, earthquake, epidemic or pandemic, government restrictions, war, civil unrest, strikes, transportation disruptions, power failures, telecommunications failures, cyber incidents, system failures, or other events beyond our reasonable control.

GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer protection laws and any mandatory jurisdictional rights available to consumers, disputes arising in connection with these Terms or your use of the Makaroot website shall be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra, India.

SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a competent authority or court, the remaining provisions shall continue to remain in full force and effect.

The invalid or unenforceable provision shall, to the extent legally permissible, be interpreted or modified to best reflect its original intention.

WAIVER

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Any waiver must be expressly provided by us to be effective.

ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other policies or terms specifically referenced on the Makaroot website, constitute the agreement between you and R.K Munchies regarding your use of the website and services.

These Terms supersede any previous agreements, communications, or understandings relating to the same subject matter, except where otherwise expressly stated.

ACKNOWLEDGEMENT

BY ACCESSING OR USING THE MAKAROOT WEBSITE, PLACING AN ORDER, CREATING AN ACCOUNT, OR USING ANY SERVICE PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THESE TERMS OF SERVICE.

CONTACT US

If you have questions, feedback, complaints, or requests for technical support relating to the Makaroot website or these Terms, please contact us at:

R.K Munchies

Makaroot

129, Kartik Complex,

Andheri West,

Mumbai, Maharashtra, India

Email: [Insert official Makaroot support email]

Phone: [Insert official Makaroot contact number]

Makaroot is a brand operated by R.K Munchies.